Our Authors

The SwitchYourPOS editorial team combines deep POS industry knowledge with hands-on restaurant experience to help you make informed migration decisions.

Sarah Chen

Restaurant Tech Editor — 12 years experience

Sarah has covered the restaurant POS industry for over 12 years, witnessing every major platform shift — from legacy terminals to cloud-based systems and back to hybrid architectures. She has reviewed over 60 POS systems and documented hundreds of migration stories. Her specialty is cutting through marketing claims to deliver honest, data-backed comparisons. When she writes that a migration takes 3 days, it's because she has tracked the timelines of real restaurant transitions, not because a vendor told her so.

Marcus Rivera

Industry Analyst — Former restaurant operator

Marcus ran restaurants for 10 years across Texas and Florida, and switched POS systems three times during that period — once voluntarily, twice because vendors shut down or raised prices. Those painful experiences drove him to technology analysis, where he now helps other restaurant owners avoid the same traps. His articles focus on total cost of ownership, contract negotiation, and the hidden fees that POS vendors don't advertise. He calculates real numbers, not theoretical savings.

Jordan Park

Digital Strategy Specialist — F&B consultant

Jordan is an independent consultant who has guided over 150 restaurants through POS migrations. With a background in data engineering, Jordan specializes in the technical side of switching — menu data migration, historical sales transfer, employee records, and loyalty program continuity. Jordan's articles cover the step-by-step process of switching systems without disrupting daily operations, from pre-migration planning to staff training on the new system.

Our Editorial Standards

Every article on SwitchYourPOS is based on real data, real migrations, and real conversations with restaurant owners. We compare actual pricing (not "starting from" rates), test migration processes hands-on, and follow up with restaurants months after they switch to report on long-term satisfaction. We are part of the KwickOS ecosystem — a POS platform that migrates your data for free and offers 24/7 support. Ready to switch? Start free →